Support request

If you are a valid license holder of S3Media Stream™, S3Media Stream Enterprise™ or Footprint Player™, you can write to: This email address is being protected from spambots. You need JavaScript enabled to view it.. In your request, be sure to include:

  1. Your username
  2. Platform (Joomla or WordPress)
  3. Name of the plugin/extension and version number
  4. The problem you experience or anything else.

Without this information, we cannot help you. Incomplete requests are ignored.

If you have a support question for S3Media LinkSafe Lite (WordPress plugin), please leave a comment in the How to use S3Media Stream LinkSafe Lite. We try to respond on your comment within 24 hours, but we give priority to S3Media Stream customers.